Frequently Asked Questions

Q: Where are you located? What are your hours?

We are located at:
6019 College Ave
Oakland, CA 94618

It’s about 5 minutes walk from Rockridge Bart Station. Bus line 51B also stops right across the street from our shop.

Our operating hours are:

Daily: 10AM – 6PM

Q: How long does a repair take?

Depending of what kind of repair is provided, it’ll take between 15 to 45 minutes if the part is in stock. Otherwise it’ll be the next day or as soon as the parts are available.

Q: What kind of payments are accepted?

Cash and all major credit cards are accepted. We do not accept personal checks.

Q: Do we provide warranty for our services?

Absolutely! Our repair service comes with 90 days warranty! If anything goes wrong with your device within this 90 days we’ll fix it free of charge. (future broken or damaged screens are NOT a part of warranty!)

Q: Can I make an appointment for repair?

We don’t take any appointments. It’s first come first serve! This way we can get more speedy repairs for our clients. Please bring your device to our store for repair, free diagnosis or maybe a free advice to get a new device!